Mateo and Marcelina

Top Dog Care- Experienced, Reliable and Compassionate

Rotterdam
12 time favorited
4 recurring guests
Last booked 12 days ago
Last contacted 5 days ago
Usually responds within few hours
2w ago
Last activity
<4h
Response time
Dog boarding
24h stay, at sitter's home
32 EUR for each additional pet
37 EUR
/night
All services and rates

About Mateo and Marcelina

Hello! We are Mateo and Marcelina, a young couple with a deep passion for pets, especially dogs. Both of us grew up surrounded by these wonderful companions, so we understand the importance of providing them with love and care. We live in Rotterdam and one of us works in The Hague, but we always find time to offer the best care for your pets.

Our motivation to become pet sitters comes from our unconditional love for animals. We want them to feel safe and happy, even when their owners are away. We are committed to keeping you constantly informed about your pet's well-being and are open to any specific requests you may have for them.

Our services include:

  1. Daily Drop-In Visits: We visit your home for 30 to 40 minutes to check on your pet. During this time, we make sure they are well-fed, have fresh water, and receive the love and attention they need.
    1. Daytime Care in Your Home: We offer two-hour care sessions at your home. If you need more time, we can accommodate longer sessions, always ready for playtime and cuddles with your pets.
    2. Overnight Stays at our Home: We provide full care during the night and part of the day. This option ensures your pet receives constant attention while you are away. Each day of reservation is considered 24 hours, so check-in and check-out must be at the same time. In case of late check-out, an additional day care fee will be charged.
    3. What can you expect from us depending on the service you choose?

      • Daily Updates: We send you photos and messages daily so you know how your pet is doing.
      • Play and Affection: We provide plenty of playtime and cuddles (or space if your pet prefers).
      • Full Care: For overnight stays, we offer full-time care.
      • Quick Visits: For daily visits, we stay for 30 to 40 minutes to feed, clean, and change your pet's water. You can also schedule two visits per day.
      • Fun Activities: We love playing fetch and hide-and-seek in safe spaces like your yard or home.
      • Personalized Attention: We give pets our undivided attention and lots of cuddles if they like it.
      • Additional Tasks: We water your plants and take care of the litter box and any food requirements.
      • Empathy and Patience: We are huge animal lovers and bond easily with all creatures, whether by giving them love and attention or space and understanding.
      • If you are looking for responsible, loving, and dedicated pet sitters, look no further. We would love to take care of your pet and make sure they feel at home. We look forward to meeting you and your beloved furry friend soon!

        Mateo and Marcelina's services

        At the sitters's home

        Doggy Day Care
        Daytime care for your dog at the sitter's home.
        25 EUR for each additional pet
        30 EUR
        /day
        Dog Boarding
        Overnight stay at the sitter's home
        32 EUR for each additional pet
        37 EUR
        /night

        At your home

        Dog Walking
        An experienced dog walker will pick up your dog from your home for a 30 min walk
        10 EUR for each additional pet
        15 EUR
        /walk
        One home visit a day
        Book a pet sitter to stop by your home to feed and play with your pet
        15 EUR
        /day
        Two home visits a day
        Two drop-in visits for your pet
        28 EUR
        /day

        Mateo and Marcelina also offers

        Pick up / drop off

        Cancellation policy: Moderate

        Full refund if cancelled before noon 7 days before the booking, 50% refund afterwards

        Doggy day care and Dog walks always have a flexible cancellation policy:

        Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

        No refund is payable if the booking is canceled on or after the start date.

        reviews

        starstarstarstarstar
        Communication
        starstarstarstarstar
        Conscientious
        starstarstarstarstar
        Profile accuracy
        starstarstarstarstar
        Treatment of animals
        starstarstarstarstar
        Value
        starstarstarstarstar
        Dog Boarding
        Akos, 2024-09-26

        I am extremely happy I came across the profile of Mateo and Marcelina. It was my first time leaving my husky with someone for a somewhat longer duration of time, and as it turned out I couldn't have asked for a better place for him. They went out of their way to accommodate my doggo who was very well looked after, and I got regular updates from them which I really appreciated.

        Thanks to this they made him feel at home and me at ease :) I wholeheartedly recommend them!

        starstarstarstarstar
        Doggy Day Care
        Akos, 2024-09-26

        I left my husky with Mateo and Marcelina for a 4 day boarding and an extra daycare. As I described in my review under the boarding service, I was very happy with the way they made my doggo feel at home and I will definitely contact them again in the future! :)

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        Availability

        About Mateo and Marcelina's Home

        Accepted pets

        Puppies
        < 1 year
        Dog sizes
        0-80 kg
        Dog ages
        0-20 years
        Cats
        all kinds
        Ferrets
        all kinds
        Small animals
        rodents, rabbits, ...

        Mateo and Marcelina's home

        An appartment
        Has no kids

        Walking areas

        Nearby off-leash dog area
        Urban, City park & Forest

        Skills

        Specific Skills

        I speak English & Spanish
        < 1 years of experience
        Familiar with dog training techniques

        Experience with

        Animal welfare as a volunteer
        Rescuing pets
        Behavioural problems

        Stats

        Phone interviewed
        Verified
        SMS
        Verified
        Email
        Verified
        Mateo and Marcelina

        Mateo and Marcelina

        Top Dog Care- Experienced, Reliable and Compassionate

        Rotterdam
        Dog boarding
        24h stay, at sitter's home
        32 EUR for each additional pet
        37 EUR
        /night
        All services and rates
        Contact Mateo and Marcelina

        Cancellation policy: Moderate

        Full refund if cancelled before noon 7 days before the booking, 50% refund afterwards

        Doggy day care and Dog walks always have a flexible cancellation policy:

        Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

        No refund is payable if the booking is canceled on or after the start date.

        Book via Pawshake to enjoy The Pawshake Guarantee, 24/7 support, booking guarantee, safe cashless payments, daily updates and more!

        Contact Mateo and Marcelina